What is your Name and your roll at AVPro Global Holdings?
My name is Austin Dirks, and I am a member of our Technical Support team.
Whats you favorite Color?
Whats your favorite food?
Love me some spaghetti!
What do you like about working at AVPro?
I'm assuming "Everything" is a fairly cheesy answer, even though it's true! I'd say my favorite thing about working at AVPro are my coworkers. Everyone working here are extremely knowledgeable, helpful, and just fun to work with in general!
From your point of view, how is AVPro different from other places you worked?
AVPro is like no other place I have ever been employed at. I mainly worked in the corporate retail/food service industry beforehand, where the upper management was solely focused on increasing the company's profit margins, and nothing else, having a complete disconnect from their employees. AVPro's management genuinely cares about their employees and will work with us the best they can with whatever we could possibly need, or even want!
What has been your best “moment” since working with AVPro?
It's hard to narrow down, but I'd say my overall "Best" moment has been the sheer amount of personal growth I've had over the relatively short time span I've been employed here. When I first started working with AVPro, I'll be honest, I didn't even know what a matrix switch was, let alone everything else that revolves around the AV industry in general. Now, roughly 6 months later, by the time this newsletter gets published, I'll be signed up to take the CTS exam to become a Certified Technology Specialist. Absolutely none of this growth would've been possible without my coworkers helping me get my feet planted on the ground of the AV industry!
AVPro Operates out of South Dakota, what the best and worst part of living in the 605?
Easily the cold, windy winter days. I do not do well with the cold in general, and I'm constantly shivering/under 5 blankets during the winter season!
If you had it your way, what is one thing you would change with the professional audio video world?
The only thing I can think of that would be a beneficial change is to have IR operate under a certain regulation "standard". There are so many different IR connections out there, each operating with their own voltage usage, requires exactly a mono or stereo connection, stereo to stereo, mono to mono, mono to stereo, stereo to mono, etc. It would be amazing if I could just tell someone on the phone to grab any random IR eye/emitter or 3.5mm IR cable and it simply works, with no second thought!
What is your favorite Consumer Electronic?
I'd say my favorite Consumer Electronic right now would be the Nintendo Switch. Not only is it just a great gaming console that you can take wherever you desire, but the very first game console I ever used was a Super Nintendo Entertainment System at my grandparent's house. Being able to play all the old SNES games on the Switch (as well as recent Mario games and other titles) I played before, it takes me back to all the memories that I've made with my grandparents, who have passed on some time ago, and I miss deeply.
Although lately, my Switch at home is now just a dedicated machine for Monster Hunter: Rise at the moment!
Austin, what is something about you that your co-workers would be surprised to hear?
I'm sure there's a lot of things my co-workers would be surprised to hear, as I'm not particularly the "chatty" type of person haha!
Most probably already have heard, but I'm about to become a father for the first time to a little girl in less than a month, potentially right when or close after this article is published, and I absolutely have never been more excited and terrified at the same time!!!
What people probably are unaware of, is that I've had an affinity for offensive security (hacking, essentially) since I was young. I've been out of practice for years now, but while I was still in my senior year of high school, I actually participated and ranked in the top 20 in a national hacking competition, with the National Cyber League, and offensive security is what I enrolled in college for.
My wife also told me that being able to score her as a wife is pretty surprising, so there's that as well!! Little Fun fact, before I was even employed here, we got married at the Sanford Event Barn, which amusingly is just over a block away from the office!
For this month product spotlight I'm going to stick to the same theme I used in last month's spotlight - scaling and signal processing. This time we're looking at the AC-SC2-AUHD-GEN2, the big brother to last month's AC-SC1-AUHD. The SC2 is the most powerful fix-it tool in our arsenal. Like the SC1, calling it a scaler would be severely underselling what it can do for you. There is another good reason to talk about it this month - it is the focus of our May promo. For the month of May you have the opportunity to get one for FREE!
As video technology advances we are constantly presented with challenges related to getting products of varying capabilities to play nicely together. The SC2 was developed specifically to address these challenges. Whether it is signal resolution, HDR capability, EDID communication, poor source output or a plethora of other roadblocks, the SC2 can be an invaluable tool. Does your customer have a favorite 480p plasma panel they just can't let go of? The SC2 can let you successfully integrate it into a current system (I'm not recommending this, however you could if the occasion arose...). It can be set to a fixed output of 480p, 720p, 1080p or 4K taking any incoming signal and upscaling or downscaling to something that the display can easily accommodate. It also has an adaptive scaling mode, ideal for cable boxes and satellite receivers. If the SC2 receives a signal below 1080p, including 1080i, it will scale it to 1080p. This prevents the display from seeing those hard to handle signals that these devices can output. Anything above that will pass through untouched, allowing 4K HDR signals to be displayed in all of their glory.
It will also allow de-embedding of stereo PCM audio signals. It is a powerful EDID manager including 16 internal EDID's plus the ability to capture and store EDID information. Like the SC1 it will also re-clock, re-equalize and amplify the HDMI signal to help rectify problems related to poor source output. It can stabilize a finicky system and help maintain the HDMI handshake, reducing switching times. It also contains 1080p and 4K test patterns to assist with diagnostics and system setup.
This little box can be a true lifesaver, and through the end of May(2021) you can get one for FREE with the purchase of five extender sets (select models). If you've tried the AC-SC2-AUHD-GEN2 you know how powerful it is. If you haven't tried one here's your chance. I'm sure you'll make it a part of your toolset!
In many homes, keeping the audio and video sources centralized is a benefit. However, if analog audio signals need to travel a longer distance, they may be susceptible to noise, such as EMI (electromagnetic interference), and signal attenuation.
The AC-AEX-KIT professional audio extender allows integrators to deliver uncompressed audio signals over 100 meters away from an audio source over CAT5e, or greater cabling. Using category cable allows for differential signaling protecting the audio signal from outside EMI and Noise, while passing the audio signal over a much greater distance than traditional means. Additionally, the AEX extenders can be used for individual mono channel extension on either of the RCA inputs. Such as feeding two active subwoofers the necessary LFE channels, bringing in impactful, immersive bass from a theater to a remote Audio Preprocessor or AVR.
Based in Sioux Falls, South Dakota, Dupont Pro is dedicated to the seamless integration of simple, but smart, homes. Dupont Pro has partnered with AVPro Edge to achieve an intuitive and elegant design that is personalized to fit end-users needs.
If you would like to contact Dupont Pro you can find their website here:
You can play the full video here:
April 2021 Promotion - Clean Up Your Rack! Your Logo on a 4k Dual Rack Mounted Monitor & 10% off EZ Rack!
deliver jaw dropping rack systems with your logo printed on avpro Edge's dual rack mounted monitor
Who Installs the Best Rack?
Clean Wires, Clear Labels, Built in diagnostic Tools?
What makes for the best Rack?
April Showers bring beautiful rack systems with AVPro Edge! We want to help you bring eye catching, jaw dropping rack systems to your clients with some of our tools. We are pulling out all the stops this month with not only a discount on accessories but also a Free Custom Branding, putting your Logo on Rack Mounted monitors, see details below!
April 2021 Only
- 10% Off any EZ Rack or Squid Power Supply
- Buy a Dual Rack Mounted Monitor, get your Logo on the Monitors for FREE!
The Dual Rack Mounted Monitors brings a level of class and luxury to your rack that most integrators will over look. Set yourself apart from the competition by putting this cherry on top that not only upgrades the entire look of the rack, but also gives you multiple diagnostic and analyzation tools built-in. You are able to use the HDMI loop outs on each screen to see what content is being delivered throughout the home directly on the rack. With on screen tools showing resolution and timing or audio levels, the information you need as an integrator is at the rack in an easy to view and use method.
Check out the 4K Rack Mounted Dual Monitor here.
Also, don't miss Murideo's test equipment giveaway where you could win a Fox & Hound and an MSTest Pro.
AVPro Edge works hard to ensure we support every control system around, recently we were connected with the company Ultamation that is building premium drivers to work with AVPro Edge products. Lets learn a little more about Ultamation:
Company Name: Ultamation
Website: https: //www.ultamation.com/
Tell us a little about the company you work for, how did you get your start, and what type of work do you do?
Ultamation delivers multi-award winning integration projects, one of which recently won the title of “The Best Integrated Home in the World”. With a Crestron Platinum Master Programmer heading our team - alongside our passion for integrating the weird and wonderful - we are in a unique position to deliver excellence.
In recent years we have realized there is a strong appetite, within the Crestron programmers community, for off-the-shelf tools, modules and drivers. With the expertise within the team we have developed an online shop, which currently features 28 Crestron modules and 25 Crestron Home drivers in addition to various design and analysis tools, to support Crestron programmers across the globe.
Where are you located and what geographic territories do you work?
We are based in Liverpool, North-West England. Our project work is predominantly in the UK, although we have done projects as far a field as Dubai. We do consultancy work worldwide and have regular customers in the USA. The online shop, which sells Crestron tools, modules and drivers supports programmers and Crestron systems worldwide. (Website above)
What makes you company unique?
We have the skills and passion to create unique home automation solutions to provide clients with their ideal bespoke system. In the last year, we have focused our energies into developing drivers for Crestron Home systems. We’re one of a handful of companies doing this and work with numerous manufacturers, like AVPro, to ensure we have reliable, good quality drivers aided by excellent customer support.
Why do you like working with AVPro Edge products?
Working with manufacturers to bring product support into environments like Crestron Home can be a challenge at times. Working with AVPro was a model of efficiency – we were given all the support we needed and access to the important technical assets within AVPro. What’s more, the quality of their technical documentation is excellent which always makes our job easier.
AVPro Edge is happy to have another top-tier partner when it comes to control options, it’s clear that Ultamation can offer our customers premium drivers that allow them to create the installation environment their customer are looking for.
Make sure you follow Ultamation everywhere you can:
We appreciate you stopping by!