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Tech Tip: updating Firmware with AVProEdge.com

9/30/2021

2 Comments

 
Firmware updates are a necessary evil in our industry. However, AVPro Edge has made firmware updates easier than ever with all new OTA (Over the Air) updates for the majority of new matrix switchers and our MXNet Ecosystem, see the full product number listing below.
  • AC-AXION-4
  • AC-AXION-8
  • AC-AXION-X
  • AC-MX-42X
  • AC-MX-42​
  • AC-MX-44
  • AC-MX-88
  • AC-MXNET-CBOX
  • AC-MXNET-1G-E
  • AC-MXNET-1G-D
Should OTA be unavailable for your switch, we want to make sure you know how to access new firmware on AVPro Edge.com.
1. Click the 'Firmware' button under Resources in the Navigation Bar
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2. Click on the product or product family you need to update.
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3. The product pages will show you the current firmware version and release notes.
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4. Alternatively, you can visit http://firmware.avproedge.com to see all available firmware.
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Employee Spotlight - Blake Palmer

9/29/2021

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The AVPro Employee Highlight section is a way for you to get to know our AVPro Family. Let's get to know Blake!

What is your Name and your roll at AVPro Global Holdings?
Blake Palmer
Director of Operations
 
Whats you favorite color?
Kansas City Chiefs Red
 
Whats your favorite food?
Sushi – all of it
 
What do you like about working at AVPro?
My coworkers! Its like working with family…a hard working family!
 
From your point of view, how is AVPro different from other places you worked?
This is easy. It’s taking care of our customers! I have never worked at a place that will take care of the customers from start to finish like AVPro does!
 
What has been your best “moment” since working with AVPro?
The best moment is being a part of this company’s growth and seeing it evolve each and every day.
 
AVPro Operates out of South Dakota, what the best and worst part of living in the 605?
The best part is all the fishing and hunting opportunities year round. The worst part is in February, when the temperature doesn’t get above zero for weeks.
 
If you had it your way, what is one thing you would change with the professional audio video world?
Can we stop at 8k already? Its hard to keep up with all the changes! Luckily AVPro keeps me on the forefront.
 
What is your favorite Consumer Electronic?
The PlayStation 5 and the PSVR- when my kids aren’t playing with them, I love to jump on and play some games.
 
We hear you enjoy hunting, what do you have your eye on this year?
I really cannot wait until November! I have two deer tags this year and I have my heart set on taking a monster muley. Pheasant hunting with friends and family are always a highlight as well.

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Our CEDIA 2021 Rewind

9/10/2021

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AVPro Edge has been a part of CEDIA since our inception. Each year, we emphasize integrator education, and a lot of that training is facilitated through or by CEDIA. AVPro Edge and Murideo support the Imaging Science Foundation Display calibration class, and the Home Acoustics Alliance Audio calibration class, both hosted through the new CEDIA building around the CEDIA Expo. So when news came out that CEDIA 2021 was going to be a much different event than previous years, we were disappointed. 
 
However, we decided to continue to support CEDIA and the expo in 2021. We attended the show and talked to amazing integrators about the future of video distribution. In addition, we showed some ground-breaking new products and developments in our technology.

One of our demos showed a brand new Xbox Series X outputting an HDMI 2.1 signal through the video game Forza Horizon Dawn 4. This game is capable of running at 120fps. Of course, that much data could not be sent without the proper cabling, but to really wow dealers, we had this system running through AVPro Edge’s 8K matrix switcher and had the audio playing out of 2015 AVR. Kam from Projector Reviews had a great write up about this demo in his coverage of CEDIA:

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https://www.projectorreviews.com/cedia-expo-2021-day-one-recap-kaleidescape-avproedge-and-elite-screens/
We also had active running AXION and MXNet systems so integrators could see firsthand the differences between HDMI/HDBaseT and AV over IP technology. Since both have their strengths, the choice comes down to the integrator’s personal opinion. Luckily AVPro Edge does both. 
 
Thanks to everyone who came to the show, and for everyone that we usually see who couldn’t make it, we hope to see you next year and thank you for your business! ​
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AVPro Edge Revolutionizes the Matrix Switch with AXION Line

9/10/2021

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​AXION by AVPro Edge offers custom matrix switchers with features never seen before.
 
Sioux Falls, SD - AVPro Edge, an AVPro Global Holdings company, is thrilled to announce the launch of AXION premium matrix switchers. This line-up changes the video distribution game in terms of features and capabilities custom integrators have been asking for. AXION is a customizable video distribution system allowing you to build any configuration up to 16 sources throughout 16 displays with this various input and output selection.
 
The backbone of this line starts with the fully modular 16x16 matrix chassis with 8 input and 8 output card slots, AC-AXION-X. AXION X is engineered for high-end systems and can handle any HDMI 2.0 signal, including 4K, HDR, Dolby Vision, and Dolby Atmos. With available audio downmixing cards, you have the option of downmixing Dolby Atmos audio into a 2-channel signal that is perfect for whole-home distribution. The integrator has the choice of selecting between HDMI, HDMI with scaling, or HDBaseT for long video runs with fiber options coming soon. An all new, redesigned AVPro Edge User Interface also comes standard on all AXION system switchers.
 
Matt Murray of AVPro Edge had this to say about the AXION System and the new AVPro Edge User Interface, “AXION is really a complete redesign of our UI from the ground up. It has impacted the Dealer Experience massively by allowing them to do installs faster, get deep diagnosis information on HDMI and HDBaseT (and soon Fiber) and report this intel directly to our tech support team so when problems do happen, we can solve them faster. In turn the end user experience is revolutionized. In addition, we have total cloud connectivity allowing for remote/LAN Firmware updates (with notifications), remote system monitoring, and cloud to cloud connectivity. We now have the ability to use any REST API in the world and that will allow us to deeply integrate with 3rd party products like your favorite control system – a soon to be released example of which is Josh AI Voice Cast that will allow intelligent routing of Josh responses to the room you are located in.”
 
“Axion is a quantum leap forward in technology and is an important addition to the AVPro Edge library of original IP, built in-house from the ground up.  We function this way to maintain vertical integration to reduce time to market, back order, and dealer downtime. Keep an eye out for a host of intelligent products coming soon including Audio, Fiber, 8K and Micro-Tile source management. There is something big in the cauldron that we feel will change the game for good.”
 
For more information on AXION, please contact AVPro Edge at 877-886-5112 or visit www.avproedge.com/AC-AXION-X.html. To find a distributor near you, please visit www.avproedge.com/buy.
 
About AVPro Edge
AVPro Edge was founded and is headquartered in Sioux Falls, South Dakota. An AVPro Global Holdings company, AVPro Edge diligently develops and manufactures connectivity products designed to provide integrators with the tools they need to get their jobs done. As a full adopter of HDMI, HDBaseT and HDCP, AVPro Edge provides the quality products integrators deserve. Our engineers regularly work with these organizations and chip manufacturers to ensure the very best and capable products come to market. For more information, visit www.avproedge.com or call (877) 886-5112.

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Introducing AXION X - AVPro Edge's 16x16 Custom Matrix Switcher

9/7/2021

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​AVPro Edge has just launched one of our most innovative products ever. We have been asking installers around the world what they want in a video distribution system and with the feedback created a matrix that is completely customizable yet has all the setup and configuration tools needed to get the job installed quickly and painlessly.

Enter AXION X. A customizable video distribution system allowing installers to build and design the matrix switcher for the specific installation. With up to 16 inputs & 16 outputs of various types, Dolby Atmos audio downmixing and built-in scaling, this device was engineered to be the ideal choice for the custom integrator.

AXION X is engineered for high-end systems and can handle any HDMI 2.0 signal, including 4K, HDR, Dolby Vision, and Dolby Atmos. With available audio downmixing cards, you have the option of downmixing Dolby Atmos audio into a 2 channel signal that is perfect for whole-home distribution. The integrator's choices make AXION stand out; selecting between HDMI, HDMI with scaling, or HDBaseT for long video runs lets the integrator decide what type of infrastructure will work best for them.

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AC-AXION-4
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AC-AXION-8
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AC-AXION-X
Check out our training as we learn the literal in's and out's of the AXION system, including HDBaseT inputs and outputs, HDMI inputs and outputs with different scaling configurations, Dolby Atmos and DTS-X bitstream downmixing cards, if your job calls for it, we have a solution to get it distributed around your entire installation.

Input and Output Cards

  • AC-AXION-IN-AUHD: Dual 18Gbps HDMI input ports with dual HDMI loop out ports
  • AC-AXION-IN-AVDM: Dual 18Gbps HDMI input ports that downmix 8+ channel audio to two-channel via the audio extraction port and dual HDMI loop out ports
  • AC-AXION-IN-HDBT: Dual 18Gbps ICT HDBaseT input ports with a single mirrored HDMI port
  • AC-AXION-IN-MCS: Dual 18Gbps HDMI input ports with dual HDMI loop out ports and MCS (Mission Critical Scaling)
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  • AC-AXION-OUT-AUHD: Dual 18Gbps HDMI output ports
  • AC-AXION-OUT-HDBT: Dual 18Gbps ICT HDBaseT output ports with a single mirrored HDMI port
  • AC-AXION-OUT-MCS: Dual 18Gbps HDMI output ports with MCS (Mission Critical Scaling) and a single mirrored HDMI port
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AVPro Edge User Interface (AEUI)

​The AVPro Edge User Interface is something entirely new for every installer that uses our matrix switchers. This completely redesigned, built-in interface comes standard on all AXION system switchers, and trust us – setting up a video distribution system has never been easier.
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Managing HDMI signals can be challenging, interoperability between sources and displays, changes in signal type coming from different types of content, Hollywood protection with HDCP; each one of these things can cause havoc on your Installation. Matt Murray, AVPro Edge CTO, had this to say about the AEUI.

“AXION is really a complete redesign of our UI from the ground up. It has impacted the Dealer Experience massively by allowing them to do installs faster, get deep diagnosis information on HDMI and HDBaseT (and soon Fiber) and report this intel directly to our tech support team so when problems do happen, we can solve them faster. In turn the end user experience is revolutionized. In addition, we have total cloud connectivity allowing for remote/LAN Firmware updates (with notifications), remote system monitoring, and cloud to cloud connectivity. We now have the ability to use any REST API in the world and that will allow us to deeply integrate with 3rd party products like your favorite control system – a soon to be released example of which is Josh AI Voice Cast that will allow intelligent routing of Josh responses to the room you are located in.”


For more information on the AXION X, visit www.avproedge.com/ac-axion-x or give us a call at 877-886-5112.
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Preparing Infrastructure for the Extension of HDMI 2.1 Signals in New Builds or Retrofits

9/7/2021

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​HDMI 2.1 is a revolutionary change in the way HDMI signals are transmitted, increasing the maximum possible bandwidth to 48Gbps. This allows advanced features such as 4K120Hz (High Frame Rate), Quick Media Switching, and Dynamic HDR, which continuously enhance the entertainment and viewing experience. 

Unfortunately, these enhancements take a toll on the ability to distribute the HDMI 2.1 signal. The maximum specification length of a passive copper HDMI cable has decreased from 10 meters in HDMI 2.0 to only 5 meters in HDMI 2.1. Even with compression, traditional Cat5e does not have the capacity to extend HDMI 2.1 signals effectively over distance. So, what steps can you take to prepare your infrastructure for HDMI 2.1 extension?

Three Routes can be taken:

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​The Uncompressed Fiber Route
Fiber today is much different from the fiber of the past. Today’s fiber (such as Cleerline SSF) is easily field terminatable, flexible, and is unaffected by EMI. Integrators have a few options for fiber solutions; HDMI Active Optical Cables feature strands of internal fiber, allowing for direct HDMI cables up to 100 Meters, typically using multiple strands of OM2. Other external fiber solutions may utilize micro-distribution OM2 or a single simplex OM3 to achieve the same results.

If deciding to use fiber in your extension solution, it is recommended to run at least a duplex run of OM3 to allow for future HDMI revisions and changes to the solution used in a zone, leaving the integrator with approximately an 80Gbps infrastructure at 100 meters.

​The Compressed Category & Fiber Route
To some, compression is a scary word, but it doesn’t have to be. Compressed solutions provide a stable transmission while allowing integrators to utilize cheaper Category and Duplex OM2 Fiber runs. While picture quality may be affected, quality is usually determined by the type and overall amount of compression. Many AVoIP solutions will take advantage of 10G Ethernet transmissions for a 4+:1 compression ratio. HDBaseT 3.0 solutions will have a transmission rate up to 16Gbps, allowing for a smaller 3:1 ratio and providing a solid transmission over Cat 6A/7 cabling or duplex OM2 up to 100 meters. Because of the increase in signal bandwidth when using Category cabling, it is recommended to use shielded cabling and connectors and use appropriate size cable bundles (6-8 cables max at 10G) to prevent Alien Crosstalk. This can cause unstable transmission or prevent it altogether.

If using a compressed extension solution, it is recommended to have at least two Category runs or a single Category run with an additional run of duplex OM2. This will give the integrator approximately a 60Gbps infrastructure at 100 meters.
The Preferred Route
Regardless of the solution, the preferred route is to have at least a single run of Duplex OM3 combined with at least two runs of Category 6A Shielded (Minimum). Having a combination of High Bandwidth Fiber and Universal Category cabling is like putting a Swiss Army Knife in the wall. It can be used in various combinations to extend Audio, Video, Control Signals, Ethernet, and POE; all while providing future-proofing for the installation with a minimum 120Gbps infrastructure backbone at 100-meter distances. 

Overall, infrastructure will be determined mainly by client budget and site status. For best results, a discussion with the client determining the needed bandwidth and a roadmap for future upgrades/changes is recommended.

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​This tech tip has been brought to you by Sam Metivier. Sam is an integral part of our Tech Support team. Sam is only a call away for all our installers in the field. Never hesitate to giving us a call when you run into a problem, 605-274-6055.

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Employee Spotlight - Gavin Johnson

9/7/2021

0 Comments

 
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The AVPro Employee Highlight section is a way for you to get to know our AVPro Family. Let's get to know Gavin!

What is your Name and your roll at AVPro Global Holdings?
Gavin Johnson, Technical Support

Whats you favorite Color? Blue or Green
 
Whats your favorite food? Burritos/Chinese/Sushi
 
What do you like about working at AVPro?
The people. The family like dynamic that makes you feel like you’re apart of something more than just a company you work for.
 
From your point of view, how is AVPro different from other places you worked?
The culture is unmatched compared to any previous employer I’ve had.

What has been your best “moment” since working with AVPro?
The gift of befriending Brad Miller
 
AVPro Operates out of South Dakota, what the best and worst part of living in the 605? 
Best: the variety of things to do across the state. Specifically here in Sioux Falls, it’s seeing the city progress. There’s something here for everybody. Also the Summer and Fall months.
 
Worst: Winter
 
If you had it your way, what is one thing you would change with the professional audio video world?
I think it’d be nice to have more formal education/training available at various levels of the education system. Seems like most people have no idea what AV distribution is all about unless it’s your hobby, grew up around it or you happen to stumble into the industry like I did.

What is your favorite Consumer Electronic?
I’m a music nerd that loves making beats so either the MPC or Ableton Live

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      • AC-CONVERT-HDDP
      • AC-DA-14X: 40Gbps 1x4
      • AC-DA14-AUHD-GEN2: 18Gbps 1x4
      • AC-DA18-AUHD-GEN2: 18Gbps 1x8
      • AC-DA210-HDBT: 2x10
      • AC-FRESCO-DA116: 1x16 18Gbps D.A.
    • Matrix Switchers >
      • Matrix Family
      • 8K Matrix Switchers >
        • AC-MX-88X: 40Gbps 8x8 Matrix
        • AC-MX-42X: 8K 4x2 Matrix Switcher
      • Commercial & Other >
        • AC-MXMV122-UHD VideoFlux 4x2 Multiview Matrix
        • AC-CX42-AUHD: ConferX 4x2 4K Matrix
        • AC-CX62-AUHD: ConferX 6x2 4K Matrix
        • AC-CXMF62-AUHD: ConferX Multi-Format 4K Matrix
        • AC-CX84-AUHD: ConferX 8x4 4K Matrix
      • ICT HDBaseT (HDR, 4K 60 4:4:4) >
        • AC-MX-44HDBT: 18Gbps 4x4 Matrix
        • AC-AXION-4: 18Gbps 4x4 Matrix
        • AC-MX-88HDBT: 18Gbps 8x8 Matrix
        • AC-AXION-8: 18Gbps 8x8 Matrix
      • 18Gbps (HDR, 4K60 4:4:4) >
        • AC-MX-42: 18Gbps 4x2 Auto Matrix
        • AC-MX-44: 18Gbps 4x4 Matrix
        • AC-MX-82: 18Gbps 8x2 Auto Matrix
        • AC-MX-82RM: 18Gbps 8x2 Rack Matrix
        • AC-MX-88: 18Gbps 8x8 Matrix
        • AC-MX-1616: 18Gbps 16x16 Matrix
      • AC-AXION-X: 18Gbps 16x16 Modular Matrix
    • AV over IP >
      • MXNet 10G Ecosystem >
        • Transceiver - AC-MXNET-10G-TCVR
        • Control Box - AC-MXNET-10G-CBOX
        • 12 Port Switch - AC-MXNET-10G-SW12C
        • 24 Port Switch - AC-MXNET-10G-SW24Q
        • 48 Port Switch - AC-MXNET-10G-SW48Q
      • MXNet 1G Ecosystem >
        • Evolution II Encoder - AC-MXNET-1G-EV2
        • Evolution II Downmixing Encoder - AC-MXNET-1G-AVDM-EV2
        • Encoder - AC-MXNET-1G-E
        • Downmixing Encoder - AC-MXNET-1G-AVDM-E
        • Encoder Wall Plate - AC-MXNET-1G-EWP
        • Evolution II Decoder - AC-MXNET-1G-DV2
        • Decoder - AC-MXNET-1G-D
        • Weatherproof Decoder - AC-MXNET-1G-D-SEA
        • 10 Port Switch - AC-MXNET-SW10
        • 24 Port Switch - AC-MXNET-SW24
        • 48 Port Switch - AC-MXNET-SW48
        • Control Box - AC-MXNET-CBOX
        • Accessories
    • Audio Tools >
      • AC-AEX-RC-HUB: Audio Hub
      • AC-MAX-24: 2CH Audio Matrix
      • AC-AEX-KIT: Audio Extender
      • AC-CX100-RAMP: Universal Amplifier
      • AC-AVDM-AUHD: 18Gbps 8CH Downmixer
      • AC-DAC-CO2: Audio Converter
      • AC-AMP-2024: Stereo Audio Amplifier
    • Integration Tools >
      • Integration Tool Family
      • AC-SC-1X: 8k Scaler & Fixer
      • AC-SC2-AUHD-GEN2: Universal Up/Down Scaler & Fixer
      • AC-CONVERT-HDDP
    • Troubleshooting Tools >
      • 8K Fox & Hound: HDMI Troubleshooting KIT
      • MSTest Pro: HDBaseT Tester
    • Video Wall >
      • AC-FRESCO-PC: Mosaic Video Wall Software
      • AC-FRESCO-CAP-4: Fresco 4
      • AC-FRESCO-CAP-9: Fresco 9
      • AC-FRESCO-DA116: 18Gbps 1x16
    • Cables
    • New Products
  • Lines
    • MXNet 10G: Networked Video Ecosystem >
      • AC-MXNET-10G-TCVR
      • AC-MXNET-10G-CBOX
      • AC-MXNET-10G-SW12C
      • AC-MXNET-10G-SW24Q
      • AC-MXNET-10G-SW48Q
    • MXNet 1G: Networked Video Ecosystem >
      • AC-MXNET-1G-E
      • AC-MXNET-1G-EV2
      • AC-MXNET-1G-AVDM-EV2
      • AC-MXNET-1G-AVDM-E
      • AC-MXNET-1G-EWP
      • AC-MXNET-1G-D
      • AC-MXNET-1G-DV2
      • AC-MXNET-1G-D-SEA
      • AC-MXNET-SW10
      • AC-MXNET-SW24
      • AC-MXNET-SW48
      • AC-MXNET-CBOX
      • MXNet Accessories
    • AVPro Edge Core Products
    • "444" HDMI Extension
    • ConferX: Conference Room Solutions
    • Fresco Video Systems
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