AVPro Edge
  • Home
  • PRODUCTS
    • 8K Products >
      • AC-EXO-X-KIT: HDMI Extender (Fiber Optic)
      • AC-MX-88X: 8x8 Matrix Switcher
      • AC-MX-42X: 4x2 Matrix Switcher
      • AC-DA-14X: 1x4 Distribution Amplifier
      • AC-SC-1X: HDMI Scaler & Fixer
      • MU-FXHD-KIT-8K: HDMI Troubleshooter
    • HDMI Extenders >
      • Extender Family
      • Point to Point KITs >
        • AC-EX40-444-KIT: 40 Meter 4K HDR
        • AC-EX40-444-KIT-SEA: 40 Meter 4K HDR
        • AC-EX40-444-PLUS-KIT: 40 Meter 4K HDR
        • AC-EX70-UHD-KIT: 70 Meter 4K
        • AC-EX70-UHD-ARC: 70 Meter ARC Extender
        • AC-EX70-UHD-BKT
        • AC-EX70-444-KIT: 70 Meter 4K HDR
        • AC-EX100-444-KIT: 100 Meter 4K HDR
        • AC-EXUSB-2-KIT: USB 2.0 Extender
      • Stand Alone Products >
        • AC-EX70-UHD-R
        • AC-EX70-SC2-R
        • AC-EX70-444-RNE: 70 Meter 4K Receiver for HDBaseT Matrix
        • AC-EX70-444-RNE-P: 70 Meter 4K Receiver with Power
        • AC-EX70-444-RNE-SEA: Weatherproof 70 Meter 4K Receiver
        • AC-EX70-444-TNE: 70 Meter 4K Transmitter
        • AC-CX100-RAMP: Universal Amplifier & Receiver
      • Fiber >
        • AC-EXO-X-KIT: 40G HDMI Extender
        • AC-EXO-444-KIT: 2000 Meter 4K (Fiber Optic)
      • Wall Plates >
        • AC-CXWP-HDMO-T: 4K HDMI Wallplate
        • AC-CXWP-USBC-T: 4K USB-C/HDMI Wall Plate
        • AC-CXWP-VGA-T: 4K VGA/HDMI Wallplate
        • AC-CXWP-HDMO-BKT
        • AC-CXWP-KVM-KIT
      • Accessories >
        • AC-EZRACK-15: Extender Rack Mount
        • AC-PSU-SQUID: Power 8 Extenders
    • Distribution Amplifiers >
      • D.A. Family
      • AC-DA12-AUHD-GEN2: 18Gbps 1x2 w/ scaler & audio
      • AC-CONVERT-HDDP
      • AC-DA-14X: 40Gbps 1x4
      • AC-DA14-AUHD-GEN2: 18Gbps 1x4
      • AC-DA18-AUHD-GEN2: 18Gbps 1x8
      • AC-DA210-HDBT: 2x10
      • AC-FRESCO-DA116: 1x16 18Gbps D.A.
    • Matrix Switchers >
      • Matrix Family
      • 8K Matrix Switchers >
        • AC-MX-88X: 40Gbps 8x8 Matrix
        • AC-MX-42X: 8K 4x2 Matrix Switcher
      • Commercial & Other >
        • AC-MXMV122-UHD VideoFlux 4x2 Multiview Matrix
        • AC-CX42-AUHD: ConferX 4x2 4K Matrix
        • AC-CX62-AUHD: ConferX 6x2 4K Matrix
        • AC-CXMF62-AUHD: ConferX Multi-Format 4K Matrix
        • AC-CX84-AUHD: ConferX 8x4 4K Matrix
      • ICT HDBaseT (HDR, 4K 60 4:4:4) >
        • AC-MX-44HDBT: 18Gbps 4x4 Matrix
        • AC-AXION-4: 18Gbps 4x4 Matrix
        • AC-MX-88HDBT: 18Gbps 8x8 Matrix
        • AC-AXION-8: 18Gbps 8x8 Matrix
      • 18Gbps (HDR, 4K60 4:4:4) >
        • AC-MX-42: 18Gbps 4x2 Auto Matrix
        • AC-MX-44: 18Gbps 4x4 Matrix
        • AC-MX-82: 18Gbps 8x2 Auto Matrix
        • AC-MX-82RM: 18Gbps 8x2 Rack Matrix
        • AC-MX-88: 18Gbps 8x8 Matrix
        • AC-MX-1616: 18Gbps 16x16 Matrix
      • AC-AXION-X: 18Gbps 16x16 Modular Matrix
    • AV over IP >
      • MXNet 10G Ecosystem >
        • Transceiver - AC-MXNET-10G-TCVR
        • Control Box - AC-MXNET-10G-CBOX
        • 12 Port Switch - AC-MXNET-10G-SW12C
        • 24 Port Switch - AC-MXNET-10G-SW24Q
        • 48 Port Switch - AC-MXNET-10G-SW48Q
      • MXNet 1G Ecosystem >
        • Evolution II Encoder - AC-MXNET-1G-EV2
        • Evolution II Downmixing Encoder - AC-MXNET-1G-AVDM-EV2
        • Encoder - AC-MXNET-1G-E
        • Downmixing Encoder - AC-MXNET-1G-AVDM-E
        • Encoder Wall Plate - AC-MXNET-1G-EWP
        • Evolution II Decoder - AC-MXNET-1G-DV2
        • Decoder - AC-MXNET-1G-D
        • Weatherproof Decoder - AC-MXNET-1G-D-SEA
        • 10 Port Switch - AC-MXNET-SW10
        • 24 Port Switch - AC-MXNET-SW24
        • 48 Port Switch - AC-MXNET-SW48
        • Control Box - AC-MXNET-CBOX
        • Accessories
    • Audio Tools >
      • AC-AEX-RC-HUB: Audio Hub
      • AC-MAX-24: 2CH Audio Matrix
      • AC-AEX-KIT: Audio Extender
      • AC-CX100-RAMP: Universal Amplifier
      • AC-AVDM-AUHD: 18Gbps 8CH Downmixer
      • AC-DAC-CO2: Audio Converter
      • AC-AMP-2024: Stereo Audio Amplifier
    • Integration Tools >
      • Integration Tool Family
      • AC-SC-1X: 8k Scaler & Fixer
      • AC-SC2-AUHD-GEN2: Universal Up/Down Scaler & Fixer
      • AC-CONVERT-HDDP
    • Troubleshooting Tools >
      • 8K Fox & Hound: HDMI Troubleshooting KIT
      • MSTest Pro: HDBaseT Tester
    • Video Wall >
      • AC-FRESCO-PC: Mosaic Video Wall Software
      • AC-FRESCO-CAP-4: Fresco 4
      • AC-FRESCO-CAP-9: Fresco 9
      • AC-FRESCO-DA116: 18Gbps 1x16
    • Cables
    • New Products
  • Lines
    • MXNet 10G: Networked Video Ecosystem >
      • AC-MXNET-10G-TCVR
      • AC-MXNET-10G-CBOX
      • AC-MXNET-10G-SW12C
      • AC-MXNET-10G-SW24Q
      • AC-MXNET-10G-SW48Q
    • MXNet 1G: Networked Video Ecosystem >
      • AC-MXNET-1G-E
      • AC-MXNET-1G-EV2
      • AC-MXNET-1G-AVDM-EV2
      • AC-MXNET-1G-AVDM-E
      • AC-MXNET-1G-EWP
      • AC-MXNET-1G-D
      • AC-MXNET-1G-DV2
      • AC-MXNET-1G-D-SEA
      • AC-MXNET-SW10
      • AC-MXNET-SW24
      • AC-MXNET-SW48
      • AC-MXNET-CBOX
      • MXNet Accessories
    • AVPro Edge Core Products
    • "444" HDMI Extension
    • ConferX: Conference Room Solutions
    • Fresco Video Systems
    • Bullet Train
  • Resources
    • Drivers
    • Firmware
    • Software
    • Knowledge Base
    • Tech Support >
      • Knowledge Base
      • Cauldron (Product Ideas)
      • Community
    • AVPro Edge User Interface
    • Index - Engineering
    • Case Studies
    • AVPro Edge Experience
    • Training >
      • Upcoming Trainings
      • Online Training Videos
      • AVPro Academy
      • A/V Glossary
    • 10 Year Warranty
    • ISE 2023
    • Submit a Testimonial
  • News
    • Blog
    • Newsletter >
      • 2022 >
        • December 2022
        • November 2022
        • October 2022
        • September 2022
        • August 2022
        • July 2022
        • June 2022
        • May 2022
        • April 2022
        • March 2022
        • February 2022
        • January 2022
      • 2021 >
        • December 2021
        • November 2021
        • October 2021
        • September 2021
        • August 2021
        • July 2021
        • June 2021
        • May 2021
        • April 2021
        • March 2021
        • February 2021
        • January 2021
  • Contact
    • Contact Us
    • About Us
  • Buy

Shortening Truck Rolls using Proper Preparation

6/27/2019

0 Comments

 
Picture
Truck rolls are nearly impossible to avoid, and time spent at these jobs sites means money out of your pocket. Luckily, equipping your technicians with the proper tools can ensure quicker diagnoses and less time spent revisiting jobs.

PictureBullet Train Premium 18Gbps HDMI Cables
Infrastructure
Faulty infrastructure can be the death of one or more runs in a system. Proper infrastructure equipment includes:

  • Minimum 2M HDMI Cables (18Gbps Compliant)
  • Minimum 2M Cat6  Patch Cables
  • Standard RJ45 Category Ends (No Pullthrough or EZ ends)
  • Replacement Power Supplies
 
The HDMI specification for cables is 2-10 meters in length. Cables, whether shorter or longer than this specification, can suffer from voltage irregularities, attenuation, sync issues, and resolution limitations. By having various lengths of cables, you can instantly replace bad cable runs and restock when the truck returns.
 
Moving on to patch cables, a minimum of 2 meters of Cat6 is recommended. Patch cables following this rule provide a stable, good length for testing extender sets in isolated settings and also can double for running LAN in IP control situations. Standard RJ45 ends provide better stability of both connection and data transfer. Pullthrough and EZ Ends can have inconsistencies in their terminations which can cause shortages and destabilize signals (especially at higher resolutions). Lastly, stock up on common power supplies. Once again these allow you to not only isolate units and gives the ability to instantly switch a bad power supply. Infrastructure can be kept flowing smoothly by diagnosing and fixing the easy problems in one roll.

PictureThe AC-SC2-AUHD-GEN2 by AVPro Edge
Hardware
Sources, switches, and displays can be considered the heart of the installation. Some units can underperform or need specific things to work properly (such as color space and resolution, contained in EDID). Proper field fixes for signal cleanup should include:

  • Unit with EDID Management
  • A 1x2 Distribution Amp
  • A Scaler
  • Audio Downmixer
 
Cable boxes are just one of the various sources that tend to underperform in distributed systems. Cable boxes use HDCP (High-Bandwidth Digital Content Protection) to prevent piracy. HDCP contains keys (permission to pass the sources HDCP content) and can only give out a certain number of keys. HDCP issues can arise and appear as intermittent video or no signal at all. Distribution amps (like the AC-DA12-AUHD-GEN2), have a repeater inside the unit and allows for a reissue of HDCP keys. This is useful in systems that include extenders and multiple jumps as a key must be issued to each new HDMI connection.
 
Now, not all blame can be pushed onto cable boxes as some newer displays have issues handling certain types of signals. More advanced displays have been found to struggle with interlaced signals (i.e. 1080i), 24 and 48Hz refresh rates, and needing device specific EDIDs. These struggles can be solved using a scaler. Scalers (such as the AC-SC2-AUHD-GEN2) can provide interlaced to progressive framerate conversion and increased framerate (60Hz), as well as manage EDID. The combination of these functions help sources fulfill the necessary signal needed to work properly with the display.
 
Finally, audio products such as soundbars or older AVR’s may run into issues with higher resolutions, HDR, and high bitrate audio formats. An Audio Downmixer (similar to the AC-AVDM-AUHD) can take these higher bitrate formats and downmix them to 2 channel PCM. As for higher resolutions and HDR, the AVDM offers a scalable port that not only downscales to 1080p but removes the HDR metadata, allowing audio devices that are not 4k HDR capable to accept the signal.

PictureThe Fox & Hound Test and Troubleshooting Kit
External Devices 
Let’s consider external devices that are used to relay information such as HDMI testers or USB cables. Proper external tools should include:

  • Micro USB
  • Mini USB
  • RS232 to USB
  • Windows PC
  • HDMI Cable Tester
 
The ability to connect to a unit in the field is a necessity. Micro, Mini, or RS232 to USB are all common connection types to communicate to with units. Combined with a Windows PC (compatible with most units), more feedback than ever can be obtained. Being able to connect to these devices can assist in firmware updates as well as accessing specific commands that cannot always be accessed via button press or in a GUI.
 
Lastly a good HDMI Tester (we recommend the Fox & Hound) can help diagnose problems in a system. A good tester should come with the ability to send and accept HDMI signals and allow you to generate an 18Gbps signal, test HDCP, and read EDID. In addition, having an analyzer that allows you to read incoming signals can be very helpful. Analyzers also work as a mobile test monitor and allow for movement along the runs to help pinpoint where failures are occurring. These tools can drastically decrease time and truck rolls by decreasing guess work.
 
Time is money and each and every truck roll means time. By properly preparing a truck for a job, labor costs and guesswork can be massively reduced.

0 Comments



Leave a Reply.

    Thanks

    We appreciate you stopping by!

    Archives

    January 2023
    December 2022
    November 2022
    October 2022
    September 2022
    August 2022
    July 2022
    June 2022
    May 2022
    March 2022
    February 2022
    January 2022
    December 2021
    October 2021
    September 2021
    August 2021
    July 2021
    June 2021
    May 2021
    April 2021
    March 2021
    February 2021
    January 2021
    December 2020
    November 2020
    October 2020
    September 2020
    August 2020
    July 2020
    June 2020
    May 2020
    April 2020
    March 2020
    February 2020
    January 2020
    December 2019
    November 2019
    October 2019
    September 2019
    August 2019
    July 2019
    June 2019
    May 2019
    April 2019
    March 2019
    February 2019
    January 2019
    November 2018
    October 2018
    September 2018
    July 2018
    June 2018
    May 2018

    Categories

    All
    Case Studies
    Employee Highlight
    In The Community
    New Products
    Press Releases
    Product Spotlight
    Webinars

    RSS Feed

Home
About
Contact
Buy

Become a Dealer
Careers
Terms & Conditions
​Privacy Policy
Picture
Picture
​©COPYRIGHT AVPRO GLOBAL HOLDINGS 2022
2222 E 52ND STREET NORTH, SIOUX FALLS SD 57104
​​+1-605-274-6055 | INFO@AVPROEDGE.COM
  • Home
  • PRODUCTS
    • 8K Products >
      • AC-EXO-X-KIT: HDMI Extender (Fiber Optic)
      • AC-MX-88X: 8x8 Matrix Switcher
      • AC-MX-42X: 4x2 Matrix Switcher
      • AC-DA-14X: 1x4 Distribution Amplifier
      • AC-SC-1X: HDMI Scaler & Fixer
      • MU-FXHD-KIT-8K: HDMI Troubleshooter
    • HDMI Extenders >
      • Extender Family
      • Point to Point KITs >
        • AC-EX40-444-KIT: 40 Meter 4K HDR
        • AC-EX40-444-KIT-SEA: 40 Meter 4K HDR
        • AC-EX40-444-PLUS-KIT: 40 Meter 4K HDR
        • AC-EX70-UHD-KIT: 70 Meter 4K
        • AC-EX70-UHD-ARC: 70 Meter ARC Extender
        • AC-EX70-UHD-BKT
        • AC-EX70-444-KIT: 70 Meter 4K HDR
        • AC-EX100-444-KIT: 100 Meter 4K HDR
        • AC-EXUSB-2-KIT: USB 2.0 Extender
      • Stand Alone Products >
        • AC-EX70-UHD-R
        • AC-EX70-SC2-R
        • AC-EX70-444-RNE: 70 Meter 4K Receiver for HDBaseT Matrix
        • AC-EX70-444-RNE-P: 70 Meter 4K Receiver with Power
        • AC-EX70-444-RNE-SEA: Weatherproof 70 Meter 4K Receiver
        • AC-EX70-444-TNE: 70 Meter 4K Transmitter
        • AC-CX100-RAMP: Universal Amplifier & Receiver
      • Fiber >
        • AC-EXO-X-KIT: 40G HDMI Extender
        • AC-EXO-444-KIT: 2000 Meter 4K (Fiber Optic)
      • Wall Plates >
        • AC-CXWP-HDMO-T: 4K HDMI Wallplate
        • AC-CXWP-USBC-T: 4K USB-C/HDMI Wall Plate
        • AC-CXWP-VGA-T: 4K VGA/HDMI Wallplate
        • AC-CXWP-HDMO-BKT
        • AC-CXWP-KVM-KIT
      • Accessories >
        • AC-EZRACK-15: Extender Rack Mount
        • AC-PSU-SQUID: Power 8 Extenders
    • Distribution Amplifiers >
      • D.A. Family
      • AC-DA12-AUHD-GEN2: 18Gbps 1x2 w/ scaler & audio
      • AC-CONVERT-HDDP
      • AC-DA-14X: 40Gbps 1x4
      • AC-DA14-AUHD-GEN2: 18Gbps 1x4
      • AC-DA18-AUHD-GEN2: 18Gbps 1x8
      • AC-DA210-HDBT: 2x10
      • AC-FRESCO-DA116: 1x16 18Gbps D.A.
    • Matrix Switchers >
      • Matrix Family
      • 8K Matrix Switchers >
        • AC-MX-88X: 40Gbps 8x8 Matrix
        • AC-MX-42X: 8K 4x2 Matrix Switcher
      • Commercial & Other >
        • AC-MXMV122-UHD VideoFlux 4x2 Multiview Matrix
        • AC-CX42-AUHD: ConferX 4x2 4K Matrix
        • AC-CX62-AUHD: ConferX 6x2 4K Matrix
        • AC-CXMF62-AUHD: ConferX Multi-Format 4K Matrix
        • AC-CX84-AUHD: ConferX 8x4 4K Matrix
      • ICT HDBaseT (HDR, 4K 60 4:4:4) >
        • AC-MX-44HDBT: 18Gbps 4x4 Matrix
        • AC-AXION-4: 18Gbps 4x4 Matrix
        • AC-MX-88HDBT: 18Gbps 8x8 Matrix
        • AC-AXION-8: 18Gbps 8x8 Matrix
      • 18Gbps (HDR, 4K60 4:4:4) >
        • AC-MX-42: 18Gbps 4x2 Auto Matrix
        • AC-MX-44: 18Gbps 4x4 Matrix
        • AC-MX-82: 18Gbps 8x2 Auto Matrix
        • AC-MX-82RM: 18Gbps 8x2 Rack Matrix
        • AC-MX-88: 18Gbps 8x8 Matrix
        • AC-MX-1616: 18Gbps 16x16 Matrix
      • AC-AXION-X: 18Gbps 16x16 Modular Matrix
    • AV over IP >
      • MXNet 10G Ecosystem >
        • Transceiver - AC-MXNET-10G-TCVR
        • Control Box - AC-MXNET-10G-CBOX
        • 12 Port Switch - AC-MXNET-10G-SW12C
        • 24 Port Switch - AC-MXNET-10G-SW24Q
        • 48 Port Switch - AC-MXNET-10G-SW48Q
      • MXNet 1G Ecosystem >
        • Evolution II Encoder - AC-MXNET-1G-EV2
        • Evolution II Downmixing Encoder - AC-MXNET-1G-AVDM-EV2
        • Encoder - AC-MXNET-1G-E
        • Downmixing Encoder - AC-MXNET-1G-AVDM-E
        • Encoder Wall Plate - AC-MXNET-1G-EWP
        • Evolution II Decoder - AC-MXNET-1G-DV2
        • Decoder - AC-MXNET-1G-D
        • Weatherproof Decoder - AC-MXNET-1G-D-SEA
        • 10 Port Switch - AC-MXNET-SW10
        • 24 Port Switch - AC-MXNET-SW24
        • 48 Port Switch - AC-MXNET-SW48
        • Control Box - AC-MXNET-CBOX
        • Accessories
    • Audio Tools >
      • AC-AEX-RC-HUB: Audio Hub
      • AC-MAX-24: 2CH Audio Matrix
      • AC-AEX-KIT: Audio Extender
      • AC-CX100-RAMP: Universal Amplifier
      • AC-AVDM-AUHD: 18Gbps 8CH Downmixer
      • AC-DAC-CO2: Audio Converter
      • AC-AMP-2024: Stereo Audio Amplifier
    • Integration Tools >
      • Integration Tool Family
      • AC-SC-1X: 8k Scaler & Fixer
      • AC-SC2-AUHD-GEN2: Universal Up/Down Scaler & Fixer
      • AC-CONVERT-HDDP
    • Troubleshooting Tools >
      • 8K Fox & Hound: HDMI Troubleshooting KIT
      • MSTest Pro: HDBaseT Tester
    • Video Wall >
      • AC-FRESCO-PC: Mosaic Video Wall Software
      • AC-FRESCO-CAP-4: Fresco 4
      • AC-FRESCO-CAP-9: Fresco 9
      • AC-FRESCO-DA116: 18Gbps 1x16
    • Cables
    • New Products
  • Lines
    • MXNet 10G: Networked Video Ecosystem >
      • AC-MXNET-10G-TCVR
      • AC-MXNET-10G-CBOX
      • AC-MXNET-10G-SW12C
      • AC-MXNET-10G-SW24Q
      • AC-MXNET-10G-SW48Q
    • MXNet 1G: Networked Video Ecosystem >
      • AC-MXNET-1G-E
      • AC-MXNET-1G-EV2
      • AC-MXNET-1G-AVDM-EV2
      • AC-MXNET-1G-AVDM-E
      • AC-MXNET-1G-EWP
      • AC-MXNET-1G-D
      • AC-MXNET-1G-DV2
      • AC-MXNET-1G-D-SEA
      • AC-MXNET-SW10
      • AC-MXNET-SW24
      • AC-MXNET-SW48
      • AC-MXNET-CBOX
      • MXNet Accessories
    • AVPro Edge Core Products
    • "444" HDMI Extension
    • ConferX: Conference Room Solutions
    • Fresco Video Systems
    • Bullet Train
  • Resources
    • Drivers
    • Firmware
    • Software
    • Knowledge Base
    • Tech Support >
      • Knowledge Base
      • Cauldron (Product Ideas)
      • Community
    • AVPro Edge User Interface
    • Index - Engineering
    • Case Studies
    • AVPro Edge Experience
    • Training >
      • Upcoming Trainings
      • Online Training Videos
      • AVPro Academy
      • A/V Glossary
    • 10 Year Warranty
    • ISE 2023
    • Submit a Testimonial
  • News
    • Blog
    • Newsletter >
      • 2022 >
        • December 2022
        • November 2022
        • October 2022
        • September 2022
        • August 2022
        • July 2022
        • June 2022
        • May 2022
        • April 2022
        • March 2022
        • February 2022
        • January 2022
      • 2021 >
        • December 2021
        • November 2021
        • October 2021
        • September 2021
        • August 2021
        • July 2021
        • June 2021
        • May 2021
        • April 2021
        • March 2021
        • February 2021
        • January 2021
  • Contact
    • Contact Us
    • About Us
  • Buy