HDMI is a marvelous thing, capable of carrying video, audio, and control over a single connection, becoming the standard on almost all displays manufactured today. But that does not mean HDMI doesn't have its faults, and although replacing a cable may resolve your issue, that is not always the case.
Infrastructure issues are one of the most common problems facing an HDMI system. These typically arise when a part of the system is incapable of handling a signal type being sent over HDMI. Whether it be audio or video, infrastructure is the most crucial part of the HDMI system. Common infrastructure issue symptoms include:
Settings are one of the most easily overlooked things in the HDMI system. Today's diverse selection of signals has driven away the days of "Plug and Play," especially in a system where the signal is sent through multiple devices such as an AVR to Display. Compatibility and signal settings can usually be found in one or all devices used in the HDMI system and may need to be adjusted in each device. Common Symptoms include:
Unlike previous analog signals, such as composite and component, HDMI requires a complex system of handshakes including one known as HDCP (High Bandwidth Digital Copyright Protection). These handshakes are required on every device in the HDMI system and can cause catastrophic signal failures if inappropriately handled. Common Handshake Issue symptoms include:
If you come across these issues in the field, AVPro is here to help. Our CTS certified support team is ready to help and we have plenty of products to make your installation work flawlessly, give us a call at 877-886-5112!
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